Public Offer for Services

This document is a public offer by the rights holder of EZO (the “Provider”) to enter into a paid services agreement with any capable individual (the “Customer”).

The Offer is addressed to users including in the Russian Federation, Kazakhstan and Belarus, and takes into account RF Civil Code arts. 435, 437, 438, RF consumer and personal-data laws, and corresponding RK/BY rules.

Offer version: 2026-08-08.

Acceptance = payment and/or subscription checkout with confirmation of consent to this Offer (including recurring-billing consent). Acceptance concludes a contract under this Offer, the Terms of Use and the applicable Privacy Policy.

1. Subject

Paid digital services: Plus / Pro / Pro+ subscriptions; token packs; other options shown at checkout. Services are remote via https://ezo-app.ru, the app and https://ezo-app.ru/backend. Informational/entertainment only.

2. Subscription terms (period & price)

• Month — 30 calendar days from successful payment (unless UI states otherwise);
• Year — 365 calendar days from successful payment (unless UI states otherwise).

Current RUB prices (RF, card/SBP via payment partner):

• Plus — 590 ₽ / month or 5 690 ₽ / year (100 tokens/month);
• Pro — 890 ₽ / month or 8 490 ₽ / year (200 tokens/month);
• Pro+ — 1 290 ₽ / month or 12 290 ₽ / year (400 tokens/month).

Token packs are one-off (no auto-renew), from от 250 ₽. App Store / Google Play prices may differ. The final amount is always shown before payment.

3. Charging schedule (date & time)

By enabling a recurring subscription the Customer consents to automatic charges under this Offer.

• First charge — at successful checkout.
• Later charges — automatically on the end date of the paid period (if that calendar day does not exist in a month — on the last day of that month).
• Time — during the renewal calendar day per the payment system (RF reference: Moscow time, UTC+3). Exact time depends on bank/processor.
• Amount — the then-current price for the chosen plan/period.
• Method — saved method at the payment partner, or App Store / Google Play rules.

The Provider does not store full card numbers.

4. How to cancel

• In the EZO app — Premium / manage subscription;
• App Store or Google Play subscription settings if purchased there;
• Email billing@ezo.app with your account ID.

Cancel at least 24 hours before the next charge (or within the store’s deadline). After cancellation, access continues until the end of the already paid period; further charges stop.

5. Refunds

Digital service starts immediately after payment. Where applicable, you agree that the right of withdrawal may be lost after performance begins, within mandatory consumer law.

App Store / Google Play refunds follow store rules. Direct card/SBP refunds: billing@ezo.app (date, amount, method, account ID); usually reviewed within 10 business days. Refunds use the original method (often 3–30 days). Cancelling auto-renew alone does not guarantee a pro-rata refund for unused days unless required by law. Tokens are not e-money and are not cashable except where law requires a refund for non-delivery.

6. Price changes

Prices may change and are published in the app/site. Changes do not affect an already paid period. For the next auto-renewal, notice is given via app and/or email at least 10 calendar days before the next charge (or longer if required by a store/law). If you disagree, cancel before the next charge. Continuing without cancellation means you accept the new price.

7. Recurring payments & consent log

Recurring payments require payment-partner approval and are not available in the partner’s test mode.

Before the first recurring charge, the UI shows an unchecked checkbox: consent to automatic charges under the Offer, with a clickable Offer link and billing periodicity. The Provider stores consent history (time, offer version, user id, consent text, related payment/SKU).

8–12. Duties, liability, personal data, changes, contacts

Provider: deliver paid access; follow the Privacy Policy; handle claims. Customer: accurate data; timely payment; comply with the Terms. Liability limits yield to mandatory consumer-protection rules. Personal data stays only on the Customer’s device; the server stores anonymized information that does not uniquely identify a data subject. New Offer versions are published on the site.

Billing: billing@ezo.app · Support: support@ezo.app · Privacy: privacy@ezo.app · https://ezo-app.ru

Provider: ИП Пахомов Александр Васильевич, INN 601302311730, OGRNIP 310603208300060, Ленинградская область, Всеволожский район, город Мурино.